咨询信

　　Dear______ ，

　　I am writing to see if it is possible for you to provide some information regarding .

　　Currently, I am doing / planning ______ / organizing______ , and am in urgent need of the following things. First of all, ______ Secondly, ______ . Thirdly, ______ .

　　I would also like to inquire if ______. If so, could you please______ . Your prompt attention would be highly appreciated, and thank you for your consideration.

　　Yours sincerely,

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　　投诉信

　　Dear Manager,

　　Last week I bought______ at your store and when I got it home it did not work at all. When I tried to return it to the store, I was told that I could not get refunded.

　　The sign in your store says that money is returned within 7 days of purchase if any problem exists, and I did that within the said time. Thus I insist that I should have my money back by return the__________________to you store。If I do not receive any satisfying response, I will further complain to the Consumer Protection Association.

　　Yours sincerely,

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　　感谢信

　　Dear_____， Please accept my thanks for the very pleasant time I spent together with you for ……, I very much appreciated your hospitality. …….I know the beautiful day will keep me happy for a long time. Thanks again for your warm hospitality and goodbye! I hope I can return your favors at ……very soon. Cordially,

　　Sincerely，

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